Services
Legal mediation services
Engage Mediation provides nationally accredited online and in-person mediation services in these areas:
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Public and product liability
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Medical malpractice
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Workers' compensation
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Transport accidents
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Workplace relations
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Consumer law
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Commercial disputes
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Institutional abuse
Workplace conflict resolutions
Lisa is skilled in facilitative mediation techniques and is dedicated to helping clients resolve workplace issues in a supportive and confidential environment.
Her approach emphasises open communication and active listening to reach a mutual understanding.
Lisa works with teams to resolve allegations of bullying, harassment or discrimination, personality clashes, mismatched work styles, communication breakdowns, and disputes over roles or responsibilities.
Consultancy services
With strong experience in the areas of personal injury, insurance and workplace relations, Lisa provides confidential, impartial and timely consultancy and investigation services. Contact Lisa to discuss your organisation's needs.
What to expect in mediation with Lisa
Resolving conflict takes more than process — it takes preparation, commitment and persistence. Here's what to expect:
Before the mediation
Careful preparation includes reviewing briefs, clarifying the legal framework, and speaking with each party to understand concerns, answer questions, and build trust.
During the mediation
A supportive and structured process designed to:
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Explore the parties’ interests and the real issues beneath the surface
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Encourage clarity and mutual understanding through active listening
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Draw on 20 years’ legal experience — as a litigator, in-house counsel, and mediator — to help generate creative, practical solutions
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Communicate with authenticity and empathy, recognising the pressures parties face
After the mediation
Where agreement is reached, assistance is provided to capture the outcome clearly. If issues remain unresolved, ongoing support is offered to help move things forward.